The reason I say LiveOps over Arise is no contractor fees that saves you $39.50 a month. Apply for a Valvoline Instant Oil Change Customer Service Advisor - Marion job in Ozark, IL. As I write this, it is said to be the largest work-at-home call agent workforce, employing more 20,000 people and processing more than one billion minutes of customer service interactions. Do not check this option if the PC is being shared by others, such as at a public library. Reach out to the company, investigate their website, look at reviews and . Promised that we could choose our own hours and there was all kinds of work. Rather, you are self-employed - meaning you work for yourself . Some clients pay a flat rate per minute of actual talk time (for example, a typical rate is 25 cents per minute of talk time). The business asks consumers to review the 'Avoiding Scams' page of their website for guidance and tips on how to avoid . Liveops is a okay place to work if you are good with getting paid for only the time spent talking on the phone, cutting out all the time you're available waiting on a call; . Liveops does NOT have paid training! Be sure to do your due diligence on these organizations before you commit to ongoing costs. Also in my experience there are far less technical issues at LiveOps and you get answers to your questions quicker. An Arise work from home review is long overdue on this site. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Staffing & Outsourcing. The whole pay only per talk time is BS! They go through batches of Reps and when that happens, there is not enough work. Although most calls are inbound sales calls, there are other types of positions available. Revenue: $100 to $500 million (USD) Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Sign an Independent Contractor Agreement. 3 answers. Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour . The prices are set by clients that pay from a minimum of $15/hr to $65 or more. They do try to route calls that you've had training in (for obvious reasons). I paid the fee. The background/credit check requires a $45 processing fee paid directly to our vendor. Posting id: 679309420. The reason I say LiveOps over Arise is no contractor fees that saves you $39.50 a month. It does not have a dollar value assigned to it yet but it says 57,000,000 spent and a potential total contract value of 150,000,000 so this was done under Isabella Guzman's watch. The background check requires a $24.99 processing fee paid directly to our vendor. Made it through nesting and then we found out the ruse. We also offer health insurance, vacation time (even for part-time employees), shift differential, a 401(k) option, and employee discount program for fountain drinks/coffee and car washes. You must also take at least one call every 42 days to retain your Independent Contractor status. The Agent Experience Apply Now. I was looking for a way to bring in extra money to save for vacations and fun stuff but I wanted to be able to do it from home so this seemed like the perfect solution. *As a self-employed independent contractor or business owner, you aren't an employee, agent or representative of Liveops. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Add your experience so more people know. LiveOps employees earn $30,000 annually on average, or $14 per hour, which is 75% lower than the national salary average of $66,000 per year. liveops agent resources Purpose & Description To help you feel confident and prepared for taking that first call, we have a CCI Practice Activity for you to participate in on Day 7. You might have got off easy. Liveops corporate employees enjoy a robust benefit plan which includes medical, dental and vision, paid basic life and disability, matching 401k opportnity, flexible vacation plan, tuition reimbursement and lots of optional coverage to choose from. ….. Our do any pay to train. There isn't a set pay rate when you work with Liveops — your pay is determined mostly by the clients on the line you choose to work. . However, all independent contractors invited to provide services for our clients must pay for and pass a background check. There are different lines you can work for. At this time, Liveops does not charge a contractor's fee. Additionally, we provide complete side-by-side training with the manager to ensure your . Anyone tried apple with kelly connect of so do they pay to train. Little opportunity. Liveops employees rate the overall . Life doesn't always run on a schedule. Hear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals. Apply online instantly. Some Liveops clients pay commission-based bonuses, too. The average Liveops salary ranges from approximately $34,937 per year for a Call Center Representative to $184,404 per year for a Staff Engineer. " Paid by the minute, compensation dependent on call volume and talk time " (in 66 reviews) " Only paid talk time and if you want health insurance you have to pay for it yourself " (in 47 reviews) More Pros and Cons. You never have to pay for training plus you do not have to incorporate which costs you more money. Some jobs include base rates with bonuses and commissions. Heather Smith. Most training is 2-4 weeks. You never have to pay for training plus you do not have to incorporate which costs you more money. MADE ZERO DOLLARS. in Scottsdale, AZ. Training is NOT PAID! LiveOps currently certifies agents in 34 states and Washington D.C. You will be required to pay for ($65, non-refundable) and pass a credit and background check. You do pay for a background check (as with most companies) and provide your own equipment. You are not paid. Training is provided and it is pretty good too. According to the Before You Apply page, Liveops pays $0.25 per minute of talk time. LiveOps supports voice, chat, email, SMS, Twitter, and Facebook and also provides an integrated customer interaction database. LiveOps employees earn $30,000 annually on average, or $14 per hour, which is 75% lower than the national salary average of $66,000 per year. Promised that we could choose our own hours and there was all kinds of work. Anoni. Though I personally do not work full time with Liveops, I know of many people who do, and this is their primary source of income. Arizona-based cloud call center company Liveops was founded in 2002. . How much does Liveops in the United States pay? View our background and credit check requirements here. LiveOps offers flexible hours. Create a new account. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. 3. Liveops. Now, they do have a $60 application fee (more on that later) that will be due at the time you apply. According to our data, the highest paying job at LiveOps is an Independent Contractor at $53,000 annually while the lowest paying job at LiveOps is a Virtual Service Representative at $22,000 annually. (Just check out the links!) Current job openings pay $0.25, $0.28, and $0.32 per minute. Liveops Pay. Payday is the 1 st and 16 th of every month unless it falls on a weekend or . You sell whatever product you get a call for. Different factors influence your final pay at Liveops, such as the type of job you choose, your performance, and your working hours. Pay is okay. As stated above i have nothing besides small jobs in high school. There are no fees to certify your home business. You will not proceed to the background check until LiveOps invites you to contract with them. Well, first of all to work at home for LiveOps, you must be at least 18 years old. You can deploy a true multi-tenant, highly secure, and quickly scalable contact center product using a pay-as-you-go model. Independent agents are required to complete the LiveOps certification courses before you can start answering calls. Pay is 10.00/hr. Answered May 4, 2017 - Independent Contractor (Current Employee) - Dallas-Fort Worth, TX. You can work at home with LiveOps if you live within the 48 contiguous states. I have worked as an independent contractor for Liveops for 3 years now, and have found it to be a great way to make some extra money. I started working for LiveOps about 2 weeks ago and so far things seem to be going fairly well. There are separate sections of the training which are shown as slides. Some contractor positions require additional fees for using their platform, or to take a training program (note, Liveops does NOT have platform, certification, or termination fees). View our background requirements here. 3.6. According to Liveops' website, expect pay in the $0.25 per minute of talk time ballpark. Remote workers. However, several independent agents have reported earning as much as $25/hour. Basically lied to on both parts. The pay at LiveOps is .25 per minute of talk time. You may or may not have training (or even have heard of the product). Apply online instantly. View this and more full-time & part-time jobs in Ozark, IL on Snagajob. ! There is absolutely no paid training. There are so many reasons to want to earn an online income and anyone can do this, easily as well. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Got married at 19 had first baby at 20 and second at 21, so i am limited is to experience.-PAY: Would my 400$ a month be a reasonable goal for me at LiveOps, or am i expecting to much? Recap: Paid $500 to Liveops and got $0 back. Ridiculous. Clients also pay their agents sales bonuses sometimes depending on their performance. Application and Certification Process: To become an Independent Contractor the following are required: May 29, 2015 at 1:51 pm Yes, paid training. Our Benefits. Training is provided but not paid it is set up in tutorials through their website. I have no experience with LiveOps, so this probably is not a completely fair opinion. Share. How Much Does LiveOps Pay? Company-Industry Rating Comparison. The C/S is expected to "wing it" (in other words, offer up BS to the caller) or do independent research. $12-20 sounds like the high end. Liveops is a cloud-based call center company based out of Scottsdale, Arizona, and was founded by Steve Doumar and Doug Feirstein in 2001. But from my experience Arise has a lot of fees that (for me) made the actual hourly wage lower than what I could make with other companies, the training was unpaid and lengthy, and I had to deal with corporate stuff which I'm still having to do and I'm not even contracted with Arise anymore. Liveops has been mentioned as a legitimate work at home company on prominent sites such as Reader's Digest, ABC 7 News, CNN, and was even featured on Good Morning America, among many others. Once you become a worker for LiveOps you will have to undergo training. Liveops requires agents to sign up for half hour schedules (commits) but they only pay you for any calls you make or take. The hourly wage starts at $13.50, with double time pay for holidays. Liveops pays twice per month via direct deposit or check . 3. The only startup costs your business might face are for a business phone to process calls, and a background check. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of. Independent Contractors may also receive performance-based pay or other incentives.As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for . Even though there are a lot of sites offering a good way for you to earn money with them they're not worth it within the long run. Pros. You don't necessarily have calls every minute, however . Pay- Pay averages depending on the client you service but can be anywhere from . According to our own experience, the average pay of LiveOps is around $10 to $15/hour. May 23, 2014 at 10:53 pm Customer Service Jobs with Carnival including many work from . I did some research and found a lot of information about hourly wages. Work around your life. The non-refundable fee for the background is paid by the applicant directly to Sterling. Made it through nesting and then we found out the ruse. Liveops online call center opportunities put you in the driver's seat, giving you the flexibility to be self-employed - set your own hours and work from anywhere. Why do I have to pay for my background check? After you have studied the material, you are then quizzed on the topic. You should always exercise caution when asked to pay for employment, but Arise is the exception because it's more of a home business opportunity. What is the Pay Like at LiveOps? The cost of the background and credit check is $45. 7. Anyway, I was wondering if. They also say clients typically pay $0.25 per minute of talk time - that converts to $15 per hour. Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. To become a LiveOps agent, you must be 18 years old and a U.S. resident. No you are not paid for training. Revolutionizing the call center for two decades. As for training, Liveops covers the cost of materials and investing in your business, and therefore that part is unpaid. Liveops. LiveOps University 2.0 - part learning resource and part learning community - helps remote workers feel like part of the team every day. Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Don't have an account? Posting id: 680563966. " work from home as independent contractor " (in 200 reviews) " flexible schedule and hours to work " (in 58 reviews) Cons. 1) Training on any program is sketchy and unpaid. How Much Does Liveops Pay? This training will be done at home and has recently been revamped. HOW DOES LIVEOPS PAY. A current Customer Service Retail Representative position pays $0.31 per minute of talk time. Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. We've been making work and life more flexible and rewarding since 2000 — when we pioneered a different way of thinking which produced the virtual on-demand workforce. This is administered by a third party, Sterling. What callers actually call in about (and LiveOps should know this, as they record all calls) and what your training covers are very different. . Reply. View this and more full-time & part-time jobs in Minnetonka, MN on Snagajob. The company is a scam. Continuing Education CE & CPE Training Liveops. Answered February 8, 2017 - Health Specialty Representative (Former Employee) - Scottsdale, AZ. Requirements to Work at Home for LiveOps. Little opportunity. Also in my experience there are far less technical issues at LiveOps and you get answers to your questions quicker. Joined last week, completed the training (2-3 days max), already made $300 this week, and counting….. Now that's what I'm talkin' about. It's why we've led the industry in virtual flex agent services for more than 20 years. Find out if Liveops is legit or not with top-rated insights with this in depth review. Pass a self-funded background and credit check —This business expense (just $24.99) is required by our clients and the responsibility of the applicant. If the client you are servicing does not allow cold transfers meaning you have to wait with the customer to transfer you WILL not be paid for the hold time. Sign an Independent Contractor Agreement. Am I to believe that if you pass the check you are guaranteed the job otherwise this seems scammy. Other Requirements. Learn More. -EXPERIENCE: Does LiveOps require experience? The company pays its agents twice a month. This sets up a situation where you can sign up for 6 or 8 hours of commits but only get paid for like 2 or 3 hrs! Paid $450 for equipment, trained myself (they don't train you nor do they help you with their software) and I never received one single phone call after I got out of training. CSR - Customer Service Representative (Former Employee) - Remote - February 9, 2021. You start off with the "general" line, which is basically a free-for-all. I have recently had a few questions from people about what the Liveops training is like, so I decided to give a little more information. So all in all, you are responsible for your earnings. Getting Paid with LiveOps. You may also receive performance-based pay or other incentives. 1y. 25cents per talk time minute to .31 per minute You are ONLY paid for talk time. The average Liveops hourly pay ranges from approximately $20 per hour for a Customer Service Representative to $20 per hour for a Customer Service Representative. Liveops does not use telephone apps for recruiting or contracting purposes. And, it's why some of the biggest names trust our agents to represent their brand. I got an email from LiveOps also requesting I pay for this background check. So I joined Liveops to work providing customer service for a major fashion retailer. Any training or conference calls you do are unpaid, and this is an independent contractor position. NO. So as long as you are talking during that 30 minute slot, you are making money. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Then, you get paid twice a month. Background Checks are conducted in accordance with applicable laws, equal opportunity laws, & regulations within these states, counties, and jurisdictions and may include reporting at the local, state and . The Skill Builder training program has been created to make it easier for employees to learn. Liveops states that pay depends on performance and the role you apply for. Basically, it is very informative. According to our data, the highest paying job at LiveOps is an Independent Contractor at $53,000 annually while the lowest paying job at LiveOps is a Virtual Service Representative at $22,000 annually. But yes, it can be pretty tough to cross the $15/hour mark if you take it as a part-time opportunity. I'd rather jump into LiveOps and be making money in the 2nd week. LiveOps pays its agents through Direct deposit or Check. No pay for training the first 2-3 weeks until you start nesting then youre paid a flat rate per minute. 8. Ridiculous. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. The company hires for these 6 jobs: General/Inbound Agent - The pay varies with this position and solely depends on the client/employer. Working from home. LiveOps (13) 4.3 Highest Rated in this Industry is Asset Acceptance Capital (18) 2.9 Lowest Rated in this Industry is StarTek (19) 3.5 Average of All Companies in this Industry (1,516) LiveOps Employee. Forgot Password? It does take a few days for them to complete your background check though, and you can only start on Mondays. Liveops Review This is my Liveops Review. Working at Liveops: 328 Reviews about Pay & Benefits . The training for intuit lasted three weeks the first two weeks you attend classes day in and out and . They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute when the representative is online. LiveOps pays $0.20 to $0.25 per minute of talk time on the 1st and 16th of the month either by check or direct deposit. However, this is not a work at home scam. If checked, the PC you are using will remember your Username whenever you come back to this page. The certification course takes 12 hours to complete. . Liveops contracts with agents in many different states, counties, and jurisdictions. Unlike many scam sites, Liveops does NOT require you to pay for your training to work for them. Anonymous // September 15, 2008 at 1:32 PM Hi Hannah, I am thinking about signing with LiveOps but have some questions. This fee is not paid to Liveops, but to our background check partner, Checkr. Apply for a LiveOps Remote Work From Home - Customer Service job in Minnetonka, MN. Liveops hires independent contractors to review and place calls inquiring about particular products or services. So I joined Liveops to work providing customer service for a major fashion retailer. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . And for the CEO of LiveOps to be using language like "well oiled machine" it sure doesn't sound like he's getting much pushback on poor performance from the administrator With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of . Basically lied to on both parts. This is one of those opportunities where you do have to pay to get started. Pros.
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